Supervisor Training Series Part II: Conflict Resolution and Wellbeing in the Workplace
Date: 4/25/2023 | Time: 1:00-2:00pm | Location: Virtual-Zoom
Event Description
Burnout is typically the result of differences between expectations and reality. Many obstacles can create those differences, including absence of time, resources, emotional support, etc. One significant contributor can be conflicts with others. Individuals in conflict are often under extreme stress and are unable to function as they normally would. Similarly, poor health and well-being can trigger conflict and reduce the extent to which conflict is managed in a constructive, problem-solving way. In both scenarios, individuals can find themselves in these difficult situations for a few days or a few years. In this session, participants will explore the connection between conflict resolution and well-being, the proactive and reactive responses to conflict, how to recognize when conflict crosses over to bullying and harassment, as well as strategies and resources for healthy conflict.
Learning Objectives
About the Speaker: Shannon Lynn Burton, Ph.D.
Shannon Lynn Burton, Ph.D. became the University Ombudsperson at Michigan State University in July 2018 after serving previously as both the Assistant University Ombudsperson and later Associate University Ombudsperson. During her tenure, she has cultivated a culture of academic integrity, guided students on goal setting and educational choices and ensured institutional compliance with federal regulations. In her role as University Ombudsperson, she seeks to make the office a touchpoint for building trust within the organization by creating a space where individuals can freely discuss their concerns in an environment that adheres to the International Ombudsman Association (IOA) Standards of Practice: confidentiality, informality, neutrality and independence. At the center of this, she aspires to: Treat individuals as conscious beings able to actively participate in creating solutions through reflection; Increase capacity for conflict resolution and engage processes that build democracy; and develop critical thinking skills and create lifelong learners.
